Frequently Asked Questions

We currently provide rentals to Sydney and Melbourne areas, including surrounding suburbs.

Xtreme Rentals provides 24-hour roadside assistance. If the breakdown is due to the vehicle’s condition, we will provide a replacement or repair as soon as possible.

For private and domestic use, there is no daily kilometre limit. However, for commercial vehicles, a daily limit of 100 or 200 kilometres applies unless otherwise stated in the Rental Agreement.

Yes, the vehicle must be returned with a full tank of fuel, or refuelling charges will apply.

You are responsible for all traffic fines, parking tickets, tolls, and any associated administrative fees incurred during the rental period.

Only the person named on the Rental Agreement or any authorised driver who meets the age and license requirements may drive the vehicle.

You can return the vehicle within 30 minutes of the rental start for a full refund (excluding fuel charges per kilometre).

The vehicle cannot be driven outside NSW or VIC unless you have prior written permission, which may involve additional fees.

Damage Cover includes protection for accidents or theft, but you must pay the Loss Damage Excess (LDE). There is no cover for drivers under 25 or over 69 or for specific damages such as underbody or overhead damage.

The vehicle must not be driven above the Snow Line unless appropriate snow chains are fitted, and a snow fee of $9.99 per day is paid.